Can you get virtual desktops for free?

Frequently Asked Questions

If you have Riva Tuner installed, set the detection level to 'None'. If you have anti-viruses other than Windows Defender, they could be preventing the app from launching correctly.

I get an error on the desktop that says 'Unable to connect to the Virtual Desktop Service'

Your anti-virus or a problem with Windows is preventing the installation of the service. To resolve this, add an exception to your anti-virus or go to the installation folder and try to manually install it by double-clicking 'VirtualDesktop.Service'

I can see the background environment but get a black screen instead of my desktop?

Try turning off the Windows Night light feature, HDR or uninstalling applications that change the color of your screen such as F.Lux. A monitor also has to be detected in Windows so make sure it's turned On.

I get a black screen when trying to watch Netflix, Hulu or other streaming service?

Microsoft Edge, Internet Explorer, Chrome and some Windows Store apps have DRM that prevent those services from being captured. Using Firefox solves this problem.

I get a black screen when trying to play 360 videos?

If you have an Optimus laptop, right-click the desktop and click Nvidia Control Panel, then Manage 3D settings. Set the preferred graphics processor to "High-performance Nvidia processor" globally or specifically for Virtual Desktop.

I get a message that says I need to install the Media Feature pack, where do I get it?

How do I run Steam games in Virtual Desktop?

Just start your games as you normally would and they should appear in Virtual Desktop. Make sure to disable Desktop Game Theater mode by going in Steam to Settings, In-game and uncheck the "Use Desktop Game theater..." option.