Copy files from Remote Desktop to local Windows 10

How to copy files between local and remote PCs using Remote Desktop App from MS Store

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  Per the latest update,https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windows-whatsnew#updates-for-version-1011107 , I should be able to copy files between remote and local PC, but I cannot figure out how. Am I missing something?

  Tuesday, January 14, 2020 4:58 PM

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  HI
  

  0.can you enter winver in command prompt on both local win10 and remote pc then look the os version and os version number ?[for example windows 10 enterprise 1809 (os build 17763.316)]

  1.are local win10 and remote pc win10 in the same workgroup or in the same AD domain?
  2.did you enable "clipboard"first in Microsoft remote app on your local win10 computer then remote access the remote pc ?like picture
  3.can you enter gpresult /h c:\rds.html in command prompt on remote pc then check if we enable "do not allow clipboard redirection" for domain policy.
  can you enter gpedit.msc in command prompt on remote pc then check if we enable "do not allow clipboard redirection" for local policy.

  “Computer Configuration” > “Administrative Templates” > “Windows Components” > “Remote Desktop Services” > “Remote Desktop Session Host“.
  “Do not allow Clipboard redirection” we need to set it to “disable“.
  4.if we remote access from your local pc to remote pc by using mstsc,can you use clipboard redirection and paste file in remote session on remote pc?
  
  

  
  

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  Best Regards
  Andy YOU
  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact .

  
  
  
  • Edited by Andy YOUMicrosoft contingent staff Wednesday, January 15, 2020 10:23 AM
  • Marked as answer by Thomas A. Johnson Wednesday, January 15, 2020 3:49 PM

  Wednesday, January 15, 2020 9:05 AM

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  I figured it out. Thank you for the response.

  The issue was not knowing how file transfer worked in the Windows Store client. With the older Windows Desktop Client, the local drives would show up in remote sessions' File Explorer's tree view panel. This allowed you to open your local drives from the remote system using File Explorer. The new Windows Store app doesn't work that way.

  When I saw your point #3 above. I realized the transfer is done as a Copy and Paste through the right click menu's.

  Just in case anyone else needs detail steps it's as follows:

  1. Right click the file you want to transfer
  2. Choose Copy from the menu
  3. Right click the folder(or desktop)you want to transfer to
  4. Choose Paste

  It may be useful to others if you added some verbiage on how to transfer files on the online help page at:

  https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windows

  • Marked as answer by Andy YOUMicrosoft contingent staff Thursday, January 16, 2020 1:50 AM

  Wednesday, January 15, 2020 4:03 PM

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  Sign in to vote

  HI
  

  0.can you enter winver in command prompt on both local win10 and remote pc then look the os version and os version number ?[for example windows 10 enterprise 1809 (os build 17763.316)]

  1.are local win10 and remote pc win10 in the same workgroup or in the same AD domain?
  2.did you enable "clipboard"first in Microsoft remote app on your local win10 computer then remote access the remote pc ?like picture
  3.can you enter gpresult /h c:\rds.html in command prompt on remote pc then check if we enable "do not allow clipboard redirection" for domain policy.
  can you enter gpedit.msc in command prompt on remote pc then check if we enable "do not allow clipboard redirection" for local policy.

  “Computer Configuration” > “Administrative Templates” > “Windows Components” > “Remote Desktop Services” > “Remote Desktop Session Host“.
  “Do not allow Clipboard redirection” we need to set it to “disable“.
  4.if we remote access from your local pc to remote pc by using mstsc,can you use clipboard redirection and paste file in remote session on remote pc?
  
  
  

  ---

  Best Regards
  Andy YOU
  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact .

  
  
  
  • Edited by Andy YOUMicrosoft contingent staff Wednesday, January 15, 2020 10:23 AM
  • Marked as answer by Thomas A. Johnson Wednesday, January 15, 2020 3:49 PM

  Wednesday, January 15, 2020 9:05 AM

• 0

  Sign in to vote

  I figured it out. Thank you for the response.

  The issue was not knowing how file transfer worked in the Windows Store client. With the older Windows Desktop Client, the local drives would show up in remote sessions' File Explorer's tree view panel. This allowed you to open your local drives from the remote system using File Explorer. The new Windows Store app doesn't work that way.

  When I saw your point #3 above. I realized the transfer is done as a Copy and Paste through the right click menu's.

  Just in case anyone else needs detail steps it's as follows:

  1. Right click the file you want to transfer
  2. Choose Copy from the menu
  3. Right click the folder(or desktop)you want to transfer to
  4. Choose Paste

  It may be useful to others if you added some verbiage on how to transfer files on the online help page at:

  https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windows

  • Marked as answer by Andy YOUMicrosoft contingent staff Thursday, January 16, 2020 1:50 AM

  Wednesday, January 15, 2020 4:03 PM

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  HI
  Thanks for sharing your experience. I am glad to hear that your issue is solved.

  ---

  Best Regards
  Andy YOU
  Please remember to mark the replies as answers if they help.
  If you have feedback for TechNet Subscriber Support, contact .

  Thursday, January 16, 2020 1:50 AM

Unable to Copy and Paste to and from remote desktop connection on some servers.

Unable to Copy and Paste to and from the remote desktop connections on some servers. None of the file types are working. I tried folder copy, text file copy, word, excel, .exe file copy. none of those work. Interestingly, copy-paste of text to and from works.

Client OS is Windows 10.
Remote Desktop Server OS is Windows server 2016.

Troubleshooting did so far:
1) Killed rdpclip.exe and tested. No luck
2) Rebooted the server and the client. No luck
3) Added rdpclip.exe to exclusions in Antivirus. No luck
4) Removed Antivirus and tested. No luck.
5) Tried local login to the remote desktop server instead of domain login. No luck
6) Verified in the group policy and made sure Do not allow Clipboard redirection and
Do not allow drive redirection are set to not configured.
7) Replaced the rdpclip.exe from a working server. No luck.
8) Compared local security policies (secpol.msc) with a working server and replicated the same settings on the non-working server. Rebooted after that. No luck.
9) Tried disabling all the Group Policies that are pushed through Domain Controller. No luck.

Any suggestions as to what more we can do to identify and fix the issue?

remote-desktop-servicesremote-desktop-client

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Jingruihan-MSFT · Jun 07, 2021 at 05:12 AM

Hi, is everything ok？

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SamChaney-4012 · Nov 10, 2021 at 09:55 PM

Akshay, did you ever get this resolved?

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Jingruihan-MSFT answered • May 24, '21 | XiaoWu-9986 commented • Feb 7, '22

Hi, dear

It's highly recommended you use Drive Redirection through Remote Desktop Services if you want to transfer files.

Firstly, run command with Mstsc.exe. When the Remote Desktop Connection window appears, click the Show Options button at the bottom left of the window.
On the Local Resources tab of Remote Desktop Connection, you can specify which kinds of devices and resources that they want to redirect to the remote computer. Now that drives on the local computer can be redirected in the session so that files can easily be transferred between the local computer and the remote computer.

In the meanwhile, you can edit client drive redirection by configuring a Microsoft Remote Desktop Services group policy setting for remote desktops and RDS hosts.
Run command with gpedit.msc. In the Group Policy Editor, go to Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection.

Secondly, you should check the rdpclip.exe on your remote computer with Task Manager to see if it is processing well. Cause Remote Desktop Clipboard is a Windows utility that allows users to manage a shared clipboard between a local host and remote desktop. This application runs on the remote PC and not on your local host.

Run command with taskmgr.exe - Go to the Processes Tab - Select rdpclip.exe - Click End task

Go to the File tab - Click Run new task - Type rdpclip.exe - Click Ok

If the Answer is helpful, please click "Accept Answer" and upvote it.

Best Regards

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IbrahimSadeck-0385 · Sep 15, 2021 at 05:52 AM

restarting rdpclip.exe on the remote server solved my issue

0 Votes 0 ·

XiaoWu-9986 IbrahimSadeck-0385 · Feb 07 at 10:57 PM

I ran into the same issue. In Remote Desktop Connection/Show Options/Local Resources tab, uncheck Clipboard; check Clipboard, and re-connect helped resolving the issue.

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Jingruihan-MSFT answered • Jun 2, '21

Hi,

Haven't received your message in a few days, was your issue resolved?

I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as an answer which can help other community members who have the same questions and find the helpful reply quickly.

Best Regards.

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BrianW-4025 answered • Nov 18, '21

Same problem, Windows 10 client and server is Windows 2019. None of the client or server side methods above solve the problem to reset it.

What causes it to stop working is when I copy a large amount of text across the RDP connection, ie 500-1000+ rows (exact number not yet determined). The clipboard stills functions on client/server independently but no longer across the connection.

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64193216 answered • Dec 13, '21 | con7ept-3351 commented • 5 days ago

Anyone got a resolution to this?

I've got the exact same problem as Akshay, tried the same things to no avail.
Can even copy text to / from the server but no files.

For reference this issue is only happening on my session hosts - other RDS server that has connection broker / session host on it doesn't have this issue.
Issue persists when connecting to the problem session host via connection broker and directly with 'mstsc.exe /admin'.

Further investigation appreciated @Jingruihan-MSFT

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con7ept-3351 · 5 days ago

Did you make any headway on this? I believe our symptoms are the same on Windows 10 Multisession 20H2 session host.

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rsn71-3944 answered • Feb 11, '22

I am having this issue and have tried everything in this post - the RDC already had Clipboard checked. I have rebooted the server, the laptop that I am using RDP on. Still unable to copy and p paste from the Event Viewer. I can't even copy and paste to Notepad on the same server with NO RDP.

This is ridiculous - with a Mac you can copy and past from any dialog box that pops up. Why on earth desert Microsoft allow this on all their products and OS? Makes life so much easier and saves a ton of time for the administrator.

Microsoft needs to think about how their customer use the event viewer log.

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How to copy files with Remote Desktop Connection

Step 1: Run Remote Desktop Connection. Users can find RDC from the Start menu, or by searching for the following: “mstsc” / “remote desktop” / “RDC”.

RDC is fairly straightforward upon the first launch. Usually, it’s necessary to enter an IP address for the desired remote PC, then hit “Connect”. However, if the user wants to let their remote desktop copy files, there are some additional steps required.

Step 2: Click “Show Options” within the RDC window (this displays the RDC configuration options).

Step 3: Go to the “Local Resources” tab (this will take you to the sharing settings for the remote session). In the “Local devices and resources” tab, click “More” (see below).

Step 4: Click the “+” arrow beside “Drives” to show more options. Users can share available Windows drives, portable storage drives (like flash drives), and optical drives (CDs, DVDs, DVD drives, etc) that they may want to utilize down in the future. Check any desired boxes to share storage with the remote computer and hit “Ok”.

Step 5: Return to the “General” tab once satisfied with the drive sharing settings.

Step 6: Enter the IP address of the remote computer into the “Computer” box (located under the section “Logon settings” (see below).

Step 7: Hit “Connect” to establish the connection.

Step 8: Open the “Windows File Explorer” after connecting to the remote device (do this by right-clicking the Start menu > File Explorer). Users should see all shared devices in the “Redirected drives and folders” section.

Step 9: Drag files between folders and drives as desired.

Please Note: If users receive a message reading: “Destination Folder Access Denied” when attempting to transfer files, it may be necessary to restart the RDP session. Users should then run the Remote Desktop Connection application as an administrator.

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How do I copy files from remote desktop to local desktop?

In Remote Desktop , select a computer list in the sidebar of the main window, select one or more computers, then choose Manage > Copy Items. Add files or folders to the “Items to copy” list. Click Add to browse local volumes for items to copy, or drag files and folders to the list.

How do I transfer files from FTP server to local PC?

How to Copy Files From a Remote System ( ftp )

1. Change to a directory on the local system where you want the files from the remote system to be copied.
2. Establish an ftp connection.
3. Change to the source directory.
4. Ensure that you have read permission for the source files.
5. Set the transfer type to binary.
6. To copy a single file, use the get command.