Posted on 23 Feb 2021
Onboarding Specialist interview
Anonymous
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Interview Rounds
Technical
HR
Assignment
I applied via LinkedIn and was interviewed before Feb, 2020.
Interview Questions
- Q1. Please share your experience working on some leading customer engagement products and rate them from 1 to 5. State your opinion on why these products were successful or unsuccessful.Add Answer Collapse
- Q2. Consider the situation where you have one critical customer requirement which is a road blocker for them to go live. This was not identified during sales or evaluation period. Please provide key pointers to handle this situation.Add Answer Collapse
Interview details
Freshworks interview Rounds:
Round 1
Round type - Technical
Round 2
Round type - HR
Round 3
Round type - Assignment
Freshworks interview preparation:Interview preparation tips for other job seekers - Do not conclude on the status when asked about customer requirements or feature requests. You may add pointers on how best to handle such situations with key examples.
A product company will review the requirement and its feasibility before conveying it to the customer. And, this is not going to happen right after your interview process. So, keeping all this in mind will leave a positive impression to the hiring team as well.
View MoreRound 1
Round type - Technical
Round 2
Round type - HR
Round 3
Round type - Assignment
Freshworks interview preparation:Interview preparation tips for other job seekers - Do not conclude on the status when asked about customer requirements or feature requests. You may add pointers on how best to handle such situations with key examples.
A product company will review the requirement and its feasibility before conveying it to the customer. And, this is not going to happen right after your interview process. So, keeping all this in mind will leave a positive impression to the hiring team as well.
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Posted on 22 Feb 2021
Onboarding Specialist interview
Anonymous
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Interview Rounds
Technical
HR
Assignment
I applied via LinkedIn and was interviewed before Feb, 2020.
Interview Questions
- Q1. Consider a situation, where the customer has asked for a feature that is not available in the product during the proof of concept or evaluation period. How can you address this situation better?Add Answer Collapse
- Q2. Please share your experience about the customer engagement products you have worked in the past and rate them in an order. State your opinion on why these products are successful or not successful.Add Answer Collapse
Interview details
Freshworks interview Rounds:
Round 1
Round type - Technical
Round 2
Round type - HR
Round 3
Round type - Assignment
Freshworks interview preparation:Interview preparation tips for other job seekers - Always, don't conclude on the status of the customer requirements. You will have to do a detailed analysis on the requirement and its feasibility before you come up with your responses to the customer. So, these are not going to happen during your interview process. A holistic view in your responses will help in giving a positive impression to the interviewers.
View MoreRound 1
Round type - Technical
Round 2
Round type - HR
Round 3
Round type - Assignment
Freshworks interview preparation:Interview preparation tips for other job seekers - Always, don't conclude on the status of the customer requirements. You will have to do a detailed analysis on the requirement and its feasibility before you come up with your responses to the customer. So, these are not going to happen during your interview process. A holistic view in your responses will help in giving a positive impression to the interviewers.
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Posted on 21 Jun 2021
Onboarding Specialist interview
Anonymous
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Interview Questions
- Q1. Explain anyone feature of amazonAdd Answer Collapse
- Q2. take anyone product from freshworks and explain features of itAdd Answer Collapse
- Q3. Be specific about your answer and stay confidentAdd Answer Collapse
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