Support Communities / iPhone / Using iPhone
Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.
I’ve been stuck on preparing update for a long time, I tired deleting the update, I’m still stuck on preparing update after trying to download it again after deleting it.
iPhone 8, iOS 14
Posted on Oct 6, 2021 10:43 PM
Reply
User profile for user: AutoDeclinewastaken
Question: Q: Stuck on Preparing update for ios 15.0.1
- A forum where Apple customers help each other with their products. Learn more.
- Sign up with your Apple ID to get started.
Last Updated: 21st September, 2021 18:52 IST
Image: Unsplash
Apple has just released their latest software, iOS 15 and the users have been loving it. Since its release, several Apple device owners have already installed the new iOS 15 but some of them are facing issues while installing this new iOS 15 software. Other users from all over the globe are also reporting similar issues and are asking, ‘What to do is iOS 15 update process is stuck at Preparing Update.’ Solving this problem might not be a tough process and actually, there is a very simple fix for this iOS 15 error faced by the users. To help out our readers, here is how you can fix this “Preparing Update” iOS 15 installing error. Read
How to fix the iOS 15 installing error?
There is no specific reason to explain why the users have been facing such errors while simply installing the software. Since the OS was just released, there is a possibility that several downloads at the same time could have taken a toll on Apple’s servers. It is common to see such an error because of the millions of iPhone and iPad users trying to update to the latest version. Follow this step-by-step guide to help you out of your iOS 15 is stuck on 'preparing update.'
- Open your device and so to the Settings app to fix the 'Preparing Update' error.
- Then select 'iPhone Storage' and wait for the data to be displayed on the screen.
- Then try to find the 'iOS 15 OTA file' and click on it.
- Then delete this version of iOS15 and download it again from the Settings App.
- If you don’t know how to download the iOS 15 on your device, then don’t worry, we have got you covered with a step-by-step guide to downgrade your device to iOS 14.
How to download iOS15 on your device?
- Open your device and so to the Settings app.
- Then select 'Software Update' and wait for the data to be displayed on the screen.
- Then an option will be displayed that can install and download the latest os available on your phone.
- If your phone is not compatible to run the iOS15, wait for an update to be released by Apple.
[Image: Unsplash]
First Published: 21st September, 2021 18:52 IST
WATCH US LIVE
LIVE TV
FOLLOW US
5. Once you do this, simply head back to Settings > General > Software Update and try installing the latest version again.
This is all that you have to do in order to fix the iOS 15 OTA stuck at the "Preparing Update" issue. Your iPhone should normally install the latest build without any problem as the error has now been cleared up.
If you are encountering another error, follow the link above and continue with the update process. We will share more details on the latest update as soon as we have further information on the subject. Have you installed iOS 15 on your iPhone? Let us know in the comments.