Why does my Gmail inbox show one unread message?

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There are two easy ways of viewing messages that need your attention

Updated on March 15, 2021

What to Know

  • To list unread emails, go to Settings > See all settings > Inbox > Inbox type > Unread first. Adjust settings in Inbox, then Save Changes.
  • To search unread emails, type is:unread into the search bar, then press Enter on your keyboard.
  • In Gmail, unread emails include messages you haven't opened and messages you have opened but marked as unread.

It's easy to overlook some messages in Gmail. In this article, we provide instructions on how to make Gmail show only unread emails, how to search for unread emails only, and how to add parameters to those searches.

How to Make Gmail Show Unread Emails First

You can set Gmail to make unread messages appear at the top of your Inbox. Here's how.

  1. Within Gmail, in the top-right corner of the screen, select Settings (gear icon). From the drop-down list, choose See all settings.

  2. If the Inbox tab isn't already displayed, select Inbox.

  3. In the Inbox type section, select Unread first from the drop-down menu.

  4. In the Inbox sections section, make your selections using the drop-down menu. You can opt to show up to 50 unread items at one time. You can also choose to hide the Unread section when there are no unread messages.

  5. At the bottom of the screen, select Save Changes.

  6. Back in your Inbox, you'll now see an Unread section followed by an Everything else section. You can select Unread to hide that section.

How to Search for Unread Messages

Gmail also makes it simple to search for messages that are unread within any label.

  1. In the left rail, select any label you'd like to search in.

  2. In the search bar at the top of the screen, you'll see label:XX where XX is your label title. Without deleting any of that text, type is:unread after it. So, if your label is named "work," the entire search term should be label:work is:unread.

    Be sure to include a space after your label name.

  3. To submit the search, press Enter on your keyboard. All the unread emails in that label appear. Everything else in the label is temporarily hidden. To see everything in the folder again, delete is:unread and press Enter.

You can add additional search operators to find unread emails between certain dates, from certain people, or other specific parameters.

  1. In this example, Gmail will only show unread emails between December 28, 2017, and January 1, 2018.​

    is:unread before:2018/01/01 after:2017/12/28
  2. Here's an example of how to see unread messages from a certain email address only.

    is:unread from: 
  3. This one will show all the unread emails that came from any @google.com address.

    is:unread from:*@google.com 
  4. Another common one is to search Gmail for unread messages by name instead of email address.

    is:unread from:Jon
  5. Finally, you can combine a few of these elements for a super-specific search. A search for unread emails from any sender at Bank of America before June 15, 2017, would look like this.

    is:unread before:2017/06/15 from:*@bankofamerica.com

FAQ

  • How do I delete all unread emails in Gmail?

    In the Gmail search bar, enter is:unread to display up to 50 unread emails. Then, select the main checkbox above the list of unread emails > Delete (trashcan). If you have more unread emails to delete, repeat the process of selecting the main checkbox above the list of unread emails > Delete.

  • How do I find my archived emails in Gmail?

    To find archived emails in Gmail, select All Mail in the left vertical pane. If you don't quickly see your archived emails in the list, go to the Gmail search bar and enter specific search terms.

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Why does Gmail say I have 1 unread message?

You're using the Default Inbox setting in Gmail, but have disabled all categories apart from the Primary one (this cannot be disabled). In this case, Gmail treats your Inbox as Unread First and doesn't apply the Primary label to any incoming emails.

Why is there a number 1 on my Gmail icon?

1 Answer. Save this answer. Show activity on this post. It means you "have" 6 unread messages in your inbox even if that is not true (sometimes).

Why is my Iphone showing unread emails?

Emails come in and then get sorted, so they appear in the inbox as unread messages before they reach their final destination. The badge is supposed to disappear after it's sorted, but it doesn't always work that way.