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56 SD Card error.

An error has occurred in the SD card.

Shut down the machine, wait for 10 seconds or more, and turn ON the power again.

61 Print settings error.

Printing data containing both standard and long paper sizes has been attempted with set to <1200 dpi>.

Set to <600 dpi>, and print the data again.

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80 Initializing MEAP… Do not turn power OFF.

MEAP is being initialized.

When the MEAP initialization is complete, this message is automatically removed. Wait until the message is removed.

80 Preparing MEAP. Do not turn power OFF.

MEAP is preparing for operation.

When MEAP is ready for operation, this message is automatically removed. Wait until the message is removed.

9F Check the toner cartridge.

A toner cartridge may be set that cannot guarantee print quality because it has reached the end of its lifetime or for other reasons.

You can continue printing when this message is displayed, but the print quality may deteriorate. Doing so may result in damage to the machine.

A4 nn Error (nn: 2-digit alphanumeric)

An abnormality has occurred in the machine, resulting in malfunction.

Shut down the machine, wait for 10 seconds or more, and turn ON the power again.

A5 nn Error (nn: 2-digit alphanumeric)

An abnormality has occurred in the machine, resulting in malfunction.

Shut down the machine, wait for 10 seconds or more, and turn ON the power again.

A7 nn Error (nn: 2-digit alphanumeric)

An abnormality has occurred in the machine, resulting in malfunction.

Shut down the machine, wait for 10 seconds or more, and turn ON the power again.

An error occurred while receiving.

Unanalyzable data has been received or a timeout error has occurred during receipt of print data.

Press

Check the status of the network that you are using because the network may have a problem.

BT Clock error.

The clock built in the machine has a failure.

You can continue printing with the clock left faulty, but logs including the print log will not be generated properly. Contact your local authorized Canon dealer.

Cannot decode data.

Data for Encrypted Print has failed in analysis.

Perform a soft reset, and print the file again.

When you press

Cannot decode PDF data.

An incorrect password has been entered for PDF data printing.

Print the file again with the correct password.

PDF data printing is not permitted by the security settings.

Change the settings to permit printing, and print the file again.

The PDF file is linked to the policy server, but the machine cannot access the server.

Make sure that the policy server is turned ON and the network to which the machine and the policy server are connected is normal, and print the file again.

The encryption algorithm being used is not supported by the machine.

Use the PDF data in the format supported by the machine.

The machine supports the PDF encryption algorithm of RC4 128bit/AES 128bit/AES 256bit.

To remove the error message, perform a soft reset to cancel the print job.

Cannot feed paper.

The specified paper size or paper type is not available for paper feeding.

Set to the paper source where the paper matching the specified paper size/type is loaded or to .

Load the specified paper in the selected paper source.

To forcibly print on the loaded paper, press

Cannot perform 2-Sided Printing.

The machine has received print data for a paper size (including orientation) or paper type that is not available for automatic 2-sided printing.

Perform a soft reset, specify the paper size or paper type available for automatic 2-sided printing, and print the file again.

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Cannot print with the specified resolution.

The data is too complicated to print.

Perform a soft reset, set to <600 dpi>, and print the file again.

Perform a soft reset, set to , and print the file again.

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Cannot print. Reg. Table is full.

The upper limit on the number of binders or documents in one print data item has been exceeded.

The maximum number of binders and documents is 2 and 5, respectively, per print data item. Correct the data, and print the file again.

When you press

Cannot read PDF data.

An abnormality has occurred during PDF data read.

Use the PDF data in the format supported by the machine.

The machine supports the PDF version 1.7.

To remove the error message, perform a soft reset to cancel the print job.

Cannot receive PDF data. Set the receivable size.

Free space is insufficient to perform Direct Print for the PDF file.

Optimize the PDF file to reduce its size or retry printing after dividing the file.

When you press

Cannot start printing because job is restricted.

Normal printing has been attempted while the printing operations are restricted.

Only Stored Job Print is available while the printing operations are restricted. Print the file again with the settings to store data on the SD card.

When you press

Cannot store.

The SD card is set to .

Set to , and send the print data again.

The upper limit on the volume of data that can be stored on the SD card has been exceeded.

Free space of the SD card is insufficient.

The SD card can store up to 3 GB of data in total. Delete unnecessary stored data.

An incorrect box number has been specified.

When you press

Cannot verify.

A department ID authentication error has occurred.

Specify the correct department ID and password, and print the file again.

If the print data does not support the department ID management, specify the setting to permit printing with an unknown department ID, and print the file again.

When you press

Check paper size.

The paper loaded in the paper source does not match the specified paper size.

When the paper size was set to , printing has been attempted with the custom size paper of which long edge is 215.9 mm or less loaded in portrait orientation (only during use of the UFR II printer driver).

Load the paper in landscape orientation, and print the file again.

Printing has been attempted with the custom size paper loaded in landscape orientation without the UFR II printer driver used.

Load the paper in portrait orientation, and print the file again.

is set to .

Set to , and print the file again.

D7 nn Error (nn: 2-digit alphanumeric)

An abnormality has occurred in the machine, resulting in malfunction.

Shut down the machine, wait for 10 seconds or more, and turn ON the power again.

D8 nn Error (nn: 2-digit alphanumeric)

An abnormality has occurred in the machine, resulting in malfunction.

Shut down the machine, wait for 10 seconds or more, and turn ON the power again.

D9 nn Error (nn: 2-digit alphanumeric)

An abnormality has occurred in the machine, resulting in malfunction.

Shut down the machine, wait for 10 seconds or more, and turn ON the power again.

E001-nnnn (n: Number)

An error has occurred in the fixing unit.

Write down the error code, hold down the power switch for 5 seconds or more to turn OFF the power, unplug the power plug from the AC outlet, and then contact your local authorized Canon dealer.

Do not turn ON the power

When this message appears, never turn ON the power after turning it OFF.

E003-nnnn (n: Number)

An error has occurred in the fixing unit.

Write down the error code, hold down the power switch for 5 seconds or more to turn OFF the power, unplug the power plug from the AC outlet, and then contact your local authorized Canon dealer.

Do not turn ON the power

When this message appears, never turn ON the power after turning it OFF.

E004-nnnn (n: Number)

An error has occurred in the fixing unit.

Write down the error code, hold down the power switch for 5 seconds or more to turn OFF the power, unplug the power plug from the AC outlet, and then contact your local authorized Canon dealer.

Do not turn ON the power

When this message appears, never turn ON the power after turning it OFF.

EM E-mail access error.

Connection was unable to be established due to an error on the SD card.

The SD card may be broken. Replace the SD card with a new one.

EM POP3 server error.

The machine could not connect to the POP3 server during E-Mail Print or the POP3 server settings are not configured properly.

Ennn-nnnn (n: Number)

An error has occurred in an internal mechanism of the machine.

Hold down the power switch for 5 seconds or more to turn OFF the power, wait for 10 seconds or more, and turn ON the power again.

If the machine does not operate normally even after the power is turned ON again, write down the error code, hold down the power switch for 5 seconds or more to turn OFF the power, unplug the power plug from the AC outlet, and then contact your local authorized Canon dealer.

ES 2-Sided unit error

An abnormality has occurred in the sensor of the duplex unit.

IE An unknown error has occurred.

An error with an unidentified cause has occurred during IEEE802.1X authentication.

IE Cannot analyze the certificate.

Analysis of the certificate received from the authentication server has failed during IEEE802.1X authentication.

Check the certificate of the authentication server.

IE Change the password.

The password used for IEEE802.1X authentication has expired.

Change the password registered in the authentication server, and update the password for IEEE802.1X authentication.

IE Check auth. settings

The IEEE802.1X authentication method differs between the machine and the authentication server.

IE No reply from the destination.

An error has occurred during communication for IEEE802.1X authentication with the authentication server.

Check whether the LAN cable is securely connected.

IE Set necessary authentication info.

The information specified for IEEE802.1X authentication is not sufficient.

IE Set the correct authentication info.

An error has been returned from the authentication server because the certificate used for IEEE802.1X authentication is invalid.

If the certificate in the machine is valid, check the CA certificate of the authentication server.

IE The certificate has expired.

The certificate received from the authentication server has been found to have expired during IEEE802.1X authentication.

Check the certificate of the authentication server.

Check the time settings in the machine and authentication server.

IE The certificate is incorrect.

An error has occurred as a result of verification of the certificate received from the authentication server by using the CA certificate during IEEE802.1X authentication.

Check the certificate of the authentication server.

IEEE802.1X error. Set the necessary auth. information.

The information specified for IEEE802.1X authentication is not sufficient.

Image browse data error.

The TIFF data contains data that the machine cannot process while receiving.

Set to , and print the file again.

Because the data cannot be printed, press

Image data error.

The TIFF or JPEG data contains data that is not available for the machine.

Because the data cannot be printed, press

Insert Drawer N. (N: Drawer number)

The paper drawer is not set.

Set the paper drawer in the machine.

Insert toner cartridge.

The toner cartridge is not set or properly set.

Key management file is corrupt or deleted.

Files related to key management are damaged.

While this error message is displayed, the machine cannot be connected from the Remote UI until it is restarted.

Load paper.

The paper of the size specified to print is not loaded in the paper source.

Load the appropriate paper in the selected paper source.

Select the paper source loaded with the paper of the size specified to print or of a size larger than that.

Not enough download memory.

Memory for registering the overlay form and external characters is insufficient and has overflowed.

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Not enough memory for PDF processing.

Memory for processing the PDF file is insufficient.

Optimize the PDF file to reduce its size or retry printing after dividing the file.

If you tried USB Direct Print or Direct Print, printing may be properly performed when it is restarted from the printer driver.

To remove the error message, perform a soft reset to cancel the print job.

Not enough memory for XPS processing.

Memory for XPS processing is insufficient.

When the XPS file contains a ProgressiveJpeg image or the like, convert the image to a TIFF or BaselineJPEG format, and print the file again.

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Not enough spool memory.

Printing an excessive amount of data has been attempted.

Specify the reduced paper size, and print the file again.

Set to , and print the file again.

Set <2-sided Printing> to , and print the file again.

Change the setting, and print the file again.

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Not enough system memory.

Memory for data processing (mainly, graphics and characters) in the system is insufficient.

You can press

Not enough work memory.

Memory dedicated to each print mode is insufficient.

You can press

Registered Data

If you press

NW Competing IP add. found on the network.

The IPv4 address set for the machine is a duplication of that for another host on the network.

NW IP address updated. Turn main power OFF/ON

The IP address has been changed when the machine was operating or a quick start was performed.

Fix the IP address assigned to the machine in the DHCP server.

Paper is jammed.

Paper jams have occurred inside the machine.

Do not forcibly pull out the jammed paper, but follow the procedure described in the manual.

PDF error.

Printing the PDF data that is not available for the machine has been attempted.

Use the PDF data in the format supported by the machine.

The machine supports the PDF version 1.7.

To remove the error message, perform a soft reset to cancel the print job.

PDF font error.

The PDF data contains fonts that are not available for the machine.

Use the PDF data in the format supported by the machine.

To remove the error message, perform a soft reset to cancel the print job.

PDF print range error.

An invalid range of pages has been specified for printing.

Print data version error.

Printing has been tried from the printer driver that is not available for the machine.

Print again by using the printer driver available for this machine.

Set below paper.

Paper of the size specified to print is not loaded or the selected paper source does not match the paper size.