What project quality management is and its relevance to project management?
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There was no clear concept of quality management before the 80s & 90s. Its significance in project management took place soon after organizations realized its boosted effects. With the development in technology, people are more quality-impelled and prefer a project having improved quality!
Table of Contents
What is Project Quality Management?
We can understand it simply with the name project quality management! It’s a procedure of maintaining and managing the quality during the completion of a project. Quality doesn’t always mean supremacy. Here the term relates to project uniformity and more about what the concerned parties demand from the project. Hence, quality management can be different for different projects based on their niche.
Any project is interdependent with quality management, so both hold their significance while satisfying a client. A good quality project will gratify a customer, which is the ultimate goal of any stakeholder.
Phases of Project Quality Management
Before we dive into finding the importance of project quality management, Let’s discuss its primary phases first. There are three key quality management phases of a project, such as:
1. Quality Planning
Every entrepreneur would always want to schedule his project in the best possible way before initiating it. Keeping this in mind, the concerned PMs created this phase to achieve the desired goals. They prefer to communicate with the relevant departments to free all conflicts. It is better to analyze and work on improving the project standards. Quality planning also focuses on customers’ expectations and how to satisfy them. One can accomplish all these desired goals only when the project standards are set and met accordingly.
2. Quality Assurance
This procedure is the primary step in project quality management that runs throughout the lifespan. This stage examines to guarantee that the set goals are achieved. Unfortunately, if the team fails to do so, they re-plan the schedule and take careful measures to ensure a good quality project. Moreover, in quality assurance, the experts make sure to assess and provide authentic project outputs.
3. Quality Control
After the project is planned and its genuine quality is assured, the next phase comes of controlling the right amount of quality products. Quality control helps in administrating and analyzing the outcomes with enhanced performances. If the goal isn’t achieved, the authorities suggest quick alterations too. They also utilize advanced techniques for maintaining project standards. The curative actions (already scheduled) help regulating the quality if somehow the criteria aren’t fulfilled.
Still, if they do not observe the desired outputs, the substitute plan is picked up. Hence, the entire team ensures the best project quality management by following these three essential phases. These fundamental steps not only guarantee high-quality outputs but also leads to satisfied delivery of orders.
Role of Quality Characteristics in Project Management
Every time a project begins, its quality features are decided by the concerned stakeholders. You, being a project manager, might have encountered common characteristics defining the quality of a project. These include propriety, flexibility, functionality, presentation, durability, and much more!
One analyzes the importance and quality standard of any project concerning its company’s level. Everything, from starting a project to delivering the outcomes, depends on the best quality standards maintained. Let’s further discuss the importance of running project quality management below:
Importance of Quality Management
1. Establishes Good Standards
Quality planning has always been successful in showing the best project results. It determines how a project should be measured and what steps should be taken to boost any organization. Project quality management is most important in establishing the standards so that your customers remain gratified by your work. A project manager in quality planning plays a key role as he’s liable for arranging top-class deliverables and run the project!
2. Keeps the Stakeholders Responsible
The entire project management is a circle involving everyone. From the benchmarks to all the stakeholders, everyone is answerable for assuring the quality of a project. Whenever a project starts, it is highly dependent on excellent standards. Here the stakeholders play their part.
So, project quality management somehow pushes the entire team and makes them active on work. The combined effort of everyone helps to lessen the budget and reduce the risk of unsatisfied clients. One can keep a quality control check on everything to avoid any unwanted stress.
3. Reduces Cost
There is immense importance of quality scheduling in project management. A company can reduce its set budget when all the cost analysis is done and worked on. The PMs can help the team progress and reach the bottom line with the project essentials.
For example, the quality budget planning for constructing a sturdy building is different from the one with a single-story floor construction. By arranging several meetings and discussing the project quality, one can override the budget.
Hence, project quality management holds royal importance!
Reach a Verdict
Every project planner should always include quality planning throughout running his project. It is not something picked up in the middle of project management. Quality should always be focused on while running any plan as it will help you maintain good standards and obtain desired goals.
Besides this, it lets you reach the insights of your project and arrange effective outcomes to please your customers.
Matthew is a Co-Founder at BusinessFinanceArticles.org. Matthew was a floor manager at a local restaurant in Wales. He lost his job after the pandemic and took initiative to make a team and start the project.
What is the relevance of quality to management?
Benefits of Quality Management It helps an organization achieve greater consistency in tasks and activities that are involved in the production of products and services. It increases efficiency in processes, reduces wastage, and improves the use of time and other resources. It helps improve customer satisfaction.
What is the relationship between quality management and project management?
That is, project managers make sure the tasks are completed and every team member must report the progress. On the other hand, quality managers focus on improving the efficiency of each individual team member. The second difference between the two lies in collecting and/or using data.
Why is project quality important in a project?
A quality plan helps the stakeholders and top-level management check the progress of a project. It (quality plan) determines the scope of what's going to be measured and what metrics will define whether the project is successful, which makes it easy for stakeholders to analyse the performance of a project.
What is TQM and how does it apply to project management?
Total Quality Management (TQM) is a management framework based on the belief that an organization can build long-term success by having all its members, from low-level workers to its highest ranking executives, focus on improving quality and, thus, delivering customer satisfaction.