Lỗi windows cannot connect to the printer 0x00000006 win 10 năm 2024
This article describes an issue that occurs when you connect to an IPP printer server in Windows RT 8.1, Windows 8.1, Windows Server 2012 R2, Windows RT, Windows 8, or Windows Server 2012. The issue is resolved by hotfix 2973940. This hotfix has a . SymptomsConsider the following scenario:
In this scenario, you cannot connect to the IPP printer server, and you receive the following error message: 0x00000006 ResolutionHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. PrerequisitesTo apply this hotfix, you must first install the update 2919355 on Windows 8.1 or Windows Server 2012 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014 Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry. Restart requirementYou must restart the computer after you apply this hotfix. Hotfix replacement informationThis hotfix does not replace a previously released hotfix. The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files. Windows 8.1 and Windows Server 2012 R2 file information and notes Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
For all supported x86-based versions of Windows 8.1 File name File version File size Date Time Platform Inetpp.dll 6.3.9600.17197 129,536 02-Jun-2014 22:29 x86 Inetppui.dll 6.3.9600.16384 19,456 22-Aug-2013 03:53 x86 Wpnpinst.exe 6.3.9600.16384 17,920 22-Aug-2013 04:03 x86 For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2 File name File version File size Date Time Platform Inetpp.dll 6.3.9600.17197 162,304 02-Jun-2014 22:29 x64 Inetppui.dll 6.3.9600.16384 22,016 22-Aug-2013 11:20 x64 Wpnpinst.exe 6.3.9600.16384 20,992 22-Aug-2013 11:31 x64 For Windows RT 8.1 File name File version File size Date Time Platform Inetpp.dll 6.3.9600.17197 113,664 02-Jun-2014 22:28 Not applicable Inetppui.dll 6.3.9600.16384 17,920 22-Aug-2013 03:03 Not applicable Wpnpinst.exe 6.3.9600.16384 17,920 22-Aug-2013 03:09 Not applicable Windows 8 and Windows Server 2012 file information and notes Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
For all supported x86-based versions of Windows 8 File name File version File size Date Time Platform Inetpp.dll 6.2.9200.17017 125,440 02-Jun-2014 22:42 x86 Inetppui.dll 6.2.9200.16384 18,432 26-Jul-2012 03:18 x86 Wpnpinst.exe 6.2.9200.16384 17,408 26-Jul-2012 03:21 x86 For all supported x64-based versions of Windows 8 and of Windows Server 2012 File name File version File size Date Time Platform Inetpp.dll 6.2.9200.17017 159,232 02-Jun-2014 22:33 x64 Inetppui.dll 6.2.9200.16384 22,016 26-Jul-2012 03:05 x64 Wpnpinst.exe 6.2.9200.16384 20,992 26-Jul-2012 03:08 x64 For Windows RT File name File version File size Date Time Platform Inetpp.dll 6.2.9200.17017 112,640 02-Jun-2014 22:31 Not applicable Inetppui.dll 6.2.9200.16384 18,944 26-Jul-2012 01:29 Not applicable Wpnpinst.exe 6.2.9200.16384 18,432 26-Jul-2012 01:31 Not applicable Status Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More Information For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684 Description of the standard terminology that is used to describe Microsoft software updates. Additional file information Need more help?Want more options?Explore subscription benefits, browse training courses, learn how to secure your device, and more. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. |