Sửa lỗi unfortunately google play store has stopped năm 2024
Seeing a "Google Play service has stopped" error on Android? Learn how to fix it with these troubleshooting steps. Show
The "Google Play Service has stopped" error message isn't that big a deal. We've summarized 10 of the fastest and easiest fixes for when the Play Store stops working on your Android phone. We strongly recommend following these steps in order. We're starting with the easy, low-hanging fruit before moving on to more complicated options. Please note that the tips in this guide won't apply if you've modified Android with a custom ROM. What Causes "Unfortunately, Google Play Service Has Stopped"?Almost all Play Store failures are caused by either bad software or network issues. However, there is a major exception: The wrong version of the Play Store might get rolled out to your device. Since the Play Store is hard-wired for specific devices (or processors), the wrong version renders Google Play unusable. While that's possible, though, it's unlikely. Let's start with the most common and easiest methods for how to fix Google Play Services if it keeps stopping, before moving on to the more complicated steps. 1. Restart Your DeviceThis step might sound obvious, but we're not trying to insult you. Turning your device off and back on again really can fix most Play Store problems. To restart your Android device:
We've published an explanation on why restarting your Android device can fix many issues. 2. Update the Play Store and Google ServicesSometimes an outdated version of Google Play or the Google Services Framework can cause a problem. You should thus check for updates for both of these when you run into trouble
3. Change From Cellular Data to Wi-Fi (or Vice-Versa)If your internet connection is poor, you might see the "Unfortunately, the Play Store has stopped working" error. In some cases, you won't see any error messages at all. Other times, the Play Store might fail in the middle of downloads or refuse to start them altogether. In either case, the fix is pretty simple. If you're using Wi-Fi, switch to your mobile network or try another wireless network. If you're on mobile data, switch to a Wi-Fi network. 4. Change the Time and DateGoogle Play Services may fail if your time and date settings are incorrect. Correcting this is pretty easy:
5. Check Your Phone's StorageIf your phone's storage is completely full, Google Play Store can't write data to its cache, which will interfere with the app. We've published a guide on tips you can use to free up space on your Samsung phone. We also have an article on tips for cleaning up other Android devices. 6. Clear Google Play Services Data (and Cache)The Google Play Store and the Google Play Services app (the Google Services Framework app no longer appears as a separate app) both undergird the function of Google's apps. If anything goes wrong with Google Play, we recommend wiping the data on both services and restarting your phone. Note that the Wipe Data option also wipes the "cache," which is where temporary app data is stored. Here are the basic steps:
7. Revert to an Older Version of the Google Play StoreReverting (or "rolling back") to the version of the Google Play Store that came with your phone or tablet can resolve issues with a glitched version. Doing so is easy:
After rolling back, your device will eventually update to the latest version of the Google Play Store again. 8. Remove Your Google AccountSometimes an Android device won't add a user account correctly. If this is the problem, removing and re-adding the account can sometimes resolve Google Play Store issues. To do this:
Keep in mind that you won't be able to use your account on your device until it's re-added. So make sure you know your password and have access to any two-factor authentication apps before proceeding. 9. Install a Copy of the Play Store From a Third PartyI don't recommend this option, but if the above steps fail, downloading a copy of the Play Store from third-party APK websites is worth a try. Unfortunately, this requires installing a potentially insecure app from a source outside of Google, which can introduce vulnerabilities. It's also only for advanced users and, even then, oftentimes fails. You should have a file manager installed to make it easier to browse to the downloaded APK and install it. Ghost Commander is a fine choice if you don't have one yet. You'll also need to enable sideloading of apps on your device. Then head to the links below on your phone and download the APKs to your device. Open the APKs from the download prompt in your browser or find them using your file manager app. Android will install them like any other app, which includes updating them if they're stuck. Download: Google Play Services (Free from APKMirror) Download: Google Play Store (Free from APKMirror) 10. Factory Reset Your DeviceA factory reset will restore your device to its original state. This means it will revert to the original version of the Play Store and other apps, almost certainly resolving your issue. Unfortunately, doing so will also cause you to lose all data on your phone, including apps, photos, texts, and more. If you choose this option, make sure to back up your Android phone first. We've published a guide on how to factory reset your Android device as well as instructions for resetting a Samsung device. To reset your device, plug it into a power source and then take the following actions:
Is the Play Store Still Not Working?The "Google Play Service has stopped" error message is difficult to fix if the methods here do not work. In some cases, low-end manufacturers will install illegitimate copies of the Play Store on their phones to avoid paying certification fees to Google (how to check your Android device's certification). These devices sometimes lose access to Google Play over time. Some people have had success fixing Play Store issues by rooting their devices and sideloading special copies of the Play Store. But for most people, it's probably best to just install an alternative to the Play Store and move along. |