Buy tickets on kiwi.com reviews năm 2024

Tired of cross-checking websites, dates, flights and destinations when planning a trip? We offer great travel deals, connecting flights, trains and buses to get you where you want to go. Book tickets and travel for less with Kiwi.com

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Kiwi.com’s flight search, powered by our Kiwi-Code, gives you the prices airlines won’t advertise. -Find the lowest prices for trains, buses and plane tickets. -Use Deals to get tailored recommendations for cheap flights to popular destinations. -Set price alerts for a selected route so you don’t miss out on flight tickets at the best prices.

Use our travel hacks to get the best deals. -Throwaway ticketing – book a cheaper round-trip ticket instead of a more expensive one-way fare. -Itineraries with self-transfer – combine separate flights for a lower price compared to carrier connections, or find itineraries with different modes of transport operated by carriers that don’t usually cooperate. -Hidden cities – book flights with a layover in your intended destination instead of overpaying for direct plane tickets.

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Feb 27, 2024

Version 2024.8.0

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Ratings and Reviews

4.6 out of 5

27.1K Ratings

Cheap Flights but Horrific, Slow, and Unsuccessful Refunds if your Booked Flights Change

Updating to 3 stars because a refund was obtained following this review posted below. I want to preface that Kiwi is not always a scam because I have successfully flown through flights purchased through the website/app. However, should an airline change occur (even by the airline itself), you are almost certainly doomed. At that point, it is my belief that Kiwi scams many of those customers. For example, it took me over a full year to get a refund for an airline canceled flight during the start of the pandemic, and even then, it was less than the purchase price and valid in “Kiwi credit” only. This wasn’t a scam, but it was a highly undervalued refund. Stupidly I gave Kiwi a second chance for a flight in May 2021. The airlines canceled my flight, and it took a full 1.5 years for Kiwi to reach out and say (and I quote), “We regret to inform you that the carriers haven’t provided a refund for your trip…we have to close your refund request.” After following up, I was told yet again that a refund wasn’t possible—even though the airline canceled my flight. So is Kiwi a scam? Not always, but you can easily get swindled if your flights ever change—even if it’s the airlines canceling a flight. Think twice about whether or not you’d rather risk your money or spend a few extra dollars to be safer by booking elsewhere. In my opinion, never ever book with Kiwi.

Dear Charlie B321, we are sorry to hear about your issues with the flight, refund and our service. You may share the booking number, full name, username, and email address on [email protected], together with this review as we need these details to look into your concerns. We will get back to you as soon as possible. Regards, Kiwi.com

Book through the airlines.

With the recent travel restrictions imposed by the US due to coronavirus concerns, I was, at the time of my calling Kiwi, unable to make the trip. Since then restrictions were changed, but during my phone call I discovered that Kiwi will not budge on refunds even when there is a global crisis that prevents thousands from traveling. In my past experiences, airlines are usually able to make some kind of compensation for the trouble. I had a saver ticket, which I thought would be fine if I weren't making changes for personal reasons, but extenuating circumstances would be handled differently. Not the case here. That said, when everything goes well, Kiwi has fantastic, responsive customer service. The gentleman I spoke with over the phone was incredibly polite, and had clear and concise explanations, which I can appreciate even if they frustrate me. Even during the crisis, hold periods were quite short. I’m disappointed that their dedication to the customer experience doesn’t translate to actual measures taken to do the right thing in a global time of need. If it weren’t for my experience trying to explain to them that a global illness should be a fine reason for a partial refund at the very least.

Such a scam!

I highly suggest you book with anyone else other than kiwi. They are the absolute worst! They make you think that you are getting a deal and every corner you turn you get charged for something. They didn’t alert me about my flight delay when I was starting my trip. I was also not told in any format that I had to order my 10 hour international flight meal early. I went over my emails with Kiwi with a fine tooth comb, and there was nothing noted about this. I’ve never been on an international flight where they have not fed you at least something. When service was going around, I asked if I could order at that moment, and they said no. It was a 10 hour flight, and I only received two little cups of water. They also did not send me the right ticket for my train to Paris. And after all was said and done my flight home was canceled. No email, text or anything! I showed up to the gate and was told my flight was canceled and they put me on a different flight to Las Vegas. Just to make myself clear my home is in Seattle not Las Vegas. And no, it was not just a layover flight. They were literally dropping me off in Las Vegas with no way back to Seattle. But because I wasn’t alerted I also missed the flight to Las Vegas because it was a different airline. Please save your money and actually use a credible site. I do realize that this all sounds very dramatic, but it is 100% true. And this was before the pandemic started so it had nothing to do with that.

Dear Travelyay!, we are sorry to hear about your issues with the flight. You may share the booking number, full name, username, and email address on [email protected], together with this review as we need these details to look into your concerns. We will get back to you as soon as possible. Regards, Kiwi.com

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Information

Seller

Kiwi.com s.r.o

Size

142.1 MB

Category

Travel

Compatibility iPhone Requires iOS 15.0 or later. iPad Requires iPadOS 15.0 or later. iPod touch Requires iOS 15.0 or later.

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Is Kiwi booking legit?

We're a reputable travel company with one objective, to use our innovative technology to help you find affordable flight options to get you from A to B. We work with 600+ airlines and have 299 ground transportation links to make your travel dreams come true. Kiwi.com is entirely free to use.

Is it ok to buy tickets from Kiwi?

When should I use Kiwi for a flight booking? For most travelers, using Kiwi will be a good option if flight prices are costly for the trip you want to take, you want to book a one-way international flight, you have a last-minute emergency or if you want to find a cheap and easy way to book a complicated itinerary.

Is Kiwi guarantee worth it?

If you purchase the Kiwi.com Guarantee, it will protect every part of your trip from unexpected carrier changes. What if my trip is with multiple carriers? The Guarantee protects your whole trip. This allows you to book connections between any carriers, even when they don't cooperate.

Do you get refund from Kiwi com?

Kiwi.com Credit — it's the fastest way to receive your refund. Kiwi.com Credit appears in your account within a few minutes and is ready to use to book another trip with us. Your Credit will expire 2 years from the date you received it. Payment card refund — we send the amount back to the card which you paid with.