Camtasia studio lỗi unable to validate your software key năm 2024

I have been working well with my Camtasia Studio. Recently I received an error message from it. The software is very essential for me to capture, edit and share my video. Have a look at the error message below. How can I get a remedy of this issue? Please help.

Camtasia Studio

We were unable to validate your software key and could not register your copy of Camtasia Studio.

You may still use Camtasia Studio throughout your trial period.

Please contact our Customer Service team for assistance.

Via web

1.800.517.3001 x636 (US & Canada)

1.517.381.2300 x636 (International)

Best Answer by Linknya Jean

Hello Nelson,

Thanks for sharing your problem with us, it seems that you are using a trial version of Camtasia Studio. If you want to register your product then purchase a licence key from the software manufacturer. If you are using someone else licence key then these keys will not register your software. Because licence keys can be used once.

I hope this will help you.

Thanks.

Could not register your copy of Camtasia Studio

Hi Nelson Carters,

Maybe you’re using pirated software. To avoid those messages you have to prevent your software from connecting the internet. You can do it using your firewall. On the other hand, if you are using trial version there’s nothing you can do but to purchase a license key from software manufacturer.

Could not register your copy of Camtasia Studio

That dialog means you are using the trial version of Camtasia Studio. Maybe you tried to register an invalid license key that’s why that message appeared. That dialog will not appear if you didn’t try to register the application. Since you are using the trial version, you are free to use the application with all its complete features for the entire duration of the trial period.

For Camtasia Studio, the trial period lasts for 30 days. After this, the trial period expires and you need to purchase the application if you want to continue using it or uninstall it if you don’t want to buy it. A single user license costs around $199. If you already have a license, you can download the latest from Camtasia Studio.

The latest version at the moment supports Windows 7 Service Pack 1, Windows 8.x, and Windows 10 64-bit only. It requires 2 GHz Dual-Core or faster processor, 4 GB RAM, 2 GB free space, Microsoft .NET Framework 4.6 or higher, and minimum 1024 x 768 screen resolution.

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One of the leading software solutions for video editing and presentation making is Camtasia Studio by TechSmith. You can always try it free for 30 days. However, after the trial period is over, chances are you would want to activate your copy of Camtasia.

That seemingly wasn’t possible for some users. They were met by the error as Camtasia Studio couldn’t connect to the activation server. We have two solutions for the issue at hand, so give them a try and tell us whether you’ve succeeded.

What to do if Camtasia Studio can’t connect to the activation server

Solution 1 – Check the network

The activation process requires a stable connection in order to work. Your PC needs to be connected to the internet so you can reach the activation server successfully. Now, most of the time, this is hardly the reason for the error at hand. Nonetheless, we still suggest double-checking your network before we can move to the second step.

If you’re certain that your network is working as it’s supposed to, move to the solution which should almost certainly address the issue.

Solution 2 – Activate Camtasia manually

The good folks at the TechSmith support are aware of this problem and they provided the solution. For some reason, the host files stored locally get modified and thus the software is unable to reach the activation server.

Luckily, there’s a workaround which, with some effort, will allow you to activate Camtasia Studio with the pre-acquired license key.

You’re going to need the administrative permission in order to perform the steps below.

Here’s what you need to do:

1. Navigate to C:WindowsSystem32driversetc.
2. Open the “etc” folder, right-click on the “hosts” file and open Properties.
3. Under the General tab, uncheck the Read-only box.
4. Close Camtasia Studio.
5. Download this ZIP file and save it on your PC.
6. Extract the content of the ZIP file.
7. Right-click on the CamtasiaUtl.exe file and run it as an administrator.
8. Wait for some time and start Camtasia Studio again.
9. Enter your license key and you’re good to go.

With that said, we can conclude this article. In case you have some questions or suggestions, post them below. In addition, if the issue persists, don’t forget to send your ticket to TechSmith Support.

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Aleksandar Ognjanovic

Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS. Focused on Windows errors and how to solve them, he also writes about the OS's latest features as well as its interface. In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.