How to factory reset hp laptop

• Windows 11: Go to Start > Settings > System > Recovery > Reset PC.
• Windows 10: Go to Start > Settings > Update & Security > Recovery > Get Started under Reset this PC.
• Or, restart and hold down F11 or Shift. From the Choose an Option screen, select Troubleshoot > Reset this PC.

To reset an HP-made laptop running Windows 11 or 10, you can use the standard methods for the operating system. If you're running an earlier version, you can use a separate program from HP to clear your computer and reinstall the OS.

All Windows 11 computers have a feature called Reset This PC that restores the device to factory settings. Here's how to use it:

1. Plug in your computer. Don't reset your device while it's running on the battery.

2. Select the Start button, then select Settings.

3. Select System in the side panel, then select Recovery.

4. Select Reset PC.

5. The next window provides two options:

   • Keep my files is a "reinstall-in-place" option that preserves the files you've saved on your computer.
   • Remove everything deletes everything, including your photos, documents, and anything else you've saved to the hard drive.

   For a full factory reset, select Remove everything.

   Either option will remove any apps you've installed and return settings you've changed to their defaults.

6. Choose how you want to reinstall Windows, and then click Next.

   • Cloud download grabs the most recent version of Windows from the internet.
   • Local install uses the installer from your hard drive to replace Windows.

7. Continue following the instructions to reset your PC. When you're done, your computer will erase the data you selected, reinstall Windows, and then restart. This process will take a few minutes.

The main method of resetting an HP laptop that has Windows 10 installed is basically the same as on any other computer running Microsoft's OS. Here's the simplest way.

1. Plug in your computer. You can't reset it if it's running from the battery.

2. Click the Start button.

3. Select Settings.

4. Click Update & Security.

5. In the left column, choose Recovery.

6. Click Get Started under Reset this PC.

7. The next window provides two options:

   • Keep my files is a "reinstall-in-place" option that preserves the files you've saved on your computer.
   • Remove everything deletes everything, including your photos, documents, and anything else you've saved to the hard drive.

   For a full factory reset, select Remove everything.

8. Next, you can change some settings about how thorough the reset will be. The standard option is Just remove your files. If you aren't keeping the computer, select Change settings and turn on Data erasure in the next window. Then, click Confirm to save.

   Running data erasure will take longer, but your information will be safer.

9. Choose whether to revert to an earlier version of Windows, and then click Reset.

10. Your computer will erase the data you selected, reinstall Windows, and then restart. This process will take a few minutes.

If your laptop isn't starting up properly, it may be better to use the Recovery Environment in Windows to reset. This process is the same for Windows 11 and 10, but the menu options may look a little different.

1. Restart your computer and hold down F11 or Shift on your keyboard until the Choose an Option screen appears.

2. Select Troubleshoot.

3. Click Reset this PC.

4. Choose how you want to reinstall Windows, and then click Next.

   • Cloud download grabs the most recent version of Windows from the internet.
   • Local install uses the installer from your hard drive to replace Windows.

   HP recommends local install unless your computer has a virus.

5. On the next screen, decide what to do with the stuff you currently have on your computer.

   • Keep my files deletes all of the apps you've installed and resets all of Windows 10's settings, but it keeps all of your documents, images, and other personal items.
   • Remove everything deletes apps, returns all settings to their defaults, and removes all of your files.

   Choose Remove everything if you're not keeping the computer.

6. If you choose Keep my files, your computer will delete and reinstall Windows. But if you pick Remove everything, you'll have a few more decisions to make.

   First, choose which drives to delete. Your choices are Only the drive where Windows is installed and All drives. The second option is more thorough and secure, but the process will take longer.

7. On the next screen, you have one more choice to make: just removing your files or completely cleaning the drive.

   Choose the second option if you're not keeping the PC, but the process will take at least an hour to complete.

8. Finally, click Reset to start restoring your laptop.

If your laptop is from 2018 or earlier, it probably has an HP tool called Recovery Manager that you can use to restore the system. This option works for Windows 8 and 7.

1. Search for HP Recovery Manager under the Start menu, and open it.

2. In Recovery Manager, you have a couple options available, both under the Help menu.

   • Windows System Reset is a "restore in place" option that replaces Windows without affecting your files.
   • Windows Recovery Environment lets you completely wipe your laptop's memory and install a fresh version of Windows.

3. Choose the option you want, and then follow the on-screen instructions to complete the process.

   All Recovery Manger does is provide a centralized location to access these settings, so the instructions will be similar to the ones in previous sections of this article.

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