Laptop screen turns on then goes black

Welcome to the Dell Community@lukeho


@lukehowrote:

THE SCREEN IS PURE BLACK


I don't think the OP can check for latest drivers if they can't even boot!?!?

@lukehotry this.

Hold down the"D"key, push the power button, release the power button, wait 2-3 seconds and release the"D"key

The laptop should go through an LCD test of solid White, Red, Green, Blue and Black 2 or 3 times.

After completion it should try to automatically boot 2 or 3 times.

Post any results,

Best regards,

U2